| 07/08/2020 |
Providing advice to care homes about the pandemic |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.2 |
The pharmacy is working closely with care home staff. They are regularly sharing information from Public Health England (PHE) and the World Health Organisation (WHO) as well as other information sources. The team put the information into a format which is more accessible to care home staff. |
Details
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| 07/08/2020 |
Efficient supply of acute and urgent medicines |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.1 |
The pharmacy ensures people receive their acute and urgent medicines as soon as possible without unnecessary waiting in the pharmacy following telephone consultations with GPs. |
Details
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| 07/08/2020 |
Effective record keeping associated with the supply of medicines in compliance packs during a pandemic |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is considering the risks associated with the supply of medicines to vulnerable people during the pandemic. And it has implemented a system to help manage these risks should pharmacy team members be required to self-isolate during the COVID-19 pandemic. |
Details
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| 07/08/2020 |
Providing people with ways to clean the equipment they use when accessing pharmacy services |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is maintaining good hygiene standards by ensuring that items in frequent use by many different people are kept clean. They are doing this to reduce the risk of spreading COVID-19 via the people using them. |
Details
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| 07/08/2020 |
Providing a disinfection footwell for delivery drivers when accessing the pharmacy |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is identifying and minimising the risks associated with making regular deliveries to care homes. And it is taking a number of steps to mitigate the risks identified. It is minimising the risk of spreading COVID-19 by adopting a series of hygiene measures for the team to follow. |
Details
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| 07/08/2020 |
Protecting people's safety by providing a Safe Space |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.8 |
The pharmacy promotes the ‘Safe Space’ initiative and is proactive in keeping the victims of domestic abuse safe. |
Details
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| 07/08/2020 |
Providing information and reducing avoidable visits to the pharmacy |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy has measures in place to help the team manage its workload effectively and keep people informed about the availability of their medicines. These measures also reduce the number of visits people make to the pharmacy and so help to reduce the risk of transmitting the virus. |
Details
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| 31/07/2020 |
Providing accessible information to people |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.1 |
The pharmacy is helping people understand and comply with public health messages during the COVID-19 pandemic. |
Details
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| 31/07/2020 |
Reviewing suitability of the pharmacy environment for vaccination services |
Coronavirus (COVID-19) |
Principle 3. Premises |
3.1 |
The pharmacy is reintroducing services which it had been unable to provide during the height of the COVID-19 pandemic. Services include the completion of travel vaccination schedules and Hepatitis B vaccinations to healthcare professionals returning to work. It is risk assessing the way in which services are managed so they can be delivered safely. And it is doing this by taking procedural and environmental factors into account. This includes the pharmacy’s layout, the suitability of its consultation rooms and the air quality within them. It is also ensuring that its services are provided in accordance with up-to-date and relevant published guidance. |
Details
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| 31/07/2020 |
Using individual risk assessments to inform safe working practices |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy uses individual team risk assessments to identify changes needed to the work environment to protect team members who are at greater risk of serious illness if they contract COVID-19. |
Details
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| 27/07/2020 |
Risk assessment and forward planning for a flu vaccination service |
Coronavirus (COVID-19) |
Principle 1. Governance, Principle 4. Services, including medicines management |
1.1, 4.1 |
The pharmacy is planning ahead for the upcoming flu vaccination service. It is reviewing its procedures to ensure that it can deliver the service safely and effectively while protecting team members and patients from the risk of coronavirus transmission. |
Details
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| 27/07/2020 |
Risk assessing the reintroduction of clinical services |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacist is identifying the risks involved in delivering face-to face services. They are assessing these risks and are re-introducing services where the risks can be managed and the service is as non-contact as possible. |
Details
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| 27/07/2020 |
Reintroducing vaccination services during the COVID-19 pandemic |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.2 |
Following the easing of restrictions on the provision of pharmacy services, the pharmacy is restarting a travel clinic and is administering vaccinations. It is applying protective measures to reduce the risk of transmitting COVID-19. |
Details
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| 27/07/2020 |
Working collaboratively to provide multi-compartment compliance pack services |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.2 |
The pharmacy works well with other pharmacies in the local area to ensure medicines supplied in multi-compartment compliance packs are provided safely. |
Details
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| 27/07/2020 |
Planning for flu vaccinations |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is planning well in advance, so it will be prepared to deliver the influenza vaccination service this autumn. As the service is invasive and in view of the pandemic, it has thought about how it can minimise the risk of infection and still deliver the service safely. |
Details
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| 21/07/2020 |
Protecting vulnerable people. |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.8 |
Pharmacy team members are aware that implications of the COVID-19 pandemic can affect people’s mental health. They are pro-actively monitoring people and are taking action to support people. |
Details
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| 21/07/2020 |
Using telephone headsets to manage an increase in telephone calls |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.1 |
Pharmacy team members are wearing telephone headsets to help manage telephone calls during the COVID-19 pandemic. The headsets reduce the risks associated with sharing communal telephone handsets. |
Details
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| 21/07/2020 |
Continually updating and sharing details of the pharmacy's business continuity plan |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is keeping its business continuity plan up to date. And it is sharing details of any changes made to the plan with pharmacy team members to ensure service continuity. |
Details
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| 21/07/2020 |
Making effective changes to working patterns during the COVID-19 pandemic |
Coronavirus (COVID-19) |
Principle 4. Services, including medicines management |
4.2 |
The pharmacy is managing its workload by accommodating the needs of its team members. And by introducing a change to its shift patterns during the COVID-19 pandemic. As a result, team members feel valued and the daily workload is kept up to date. |
Details
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| 21/07/2020 |
Using individual risk assessments to support team members |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is protecting its team members by carrying out individual risk assessments. And it is taking action to review working arrangements in order to safeguard team members who are at greater risk of severe illness if they were to contract COVID-19. |
Details
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