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Pharmacy inspections

Inspection reports and learning from inspections

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Privacy and cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device (such as your computer or mobile phone). These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:
  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
For more details with regards to cookies please visit This website provides full information about what cookies are and how to manage them.

Our use of cookies

The table below list the cookies that may be stored on your device when visiting this website:

Used by


Typical Content



Google Analytics

For further details on the cookies set by Google Analytics, please refer to the Google Code website


Used to distinguish users

Two years

Google Analytics will set a cookie to help us accurately estimate the number of visitors to the website and volumes of usage


Used to persist session state

Two years


Used to distinguish users

24 hours


Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_property-id>

One minute


YouTube is a video-sharing service. Videos are uploaded to YouTube channels and can be embedded on web pages. For further details on the cookies set by Google Analytics, please refer to the Types of Cookies used by Google



Eight months from set/update

This cookie measures your bandwidth to determine whether you get the new player interface or the old



At the end of the session (closing the browser window)

This cookie is set by the YouTube video service on pages with embedded YouTube video


ReciteMe is a cloud-based web accessibility solution which enables visitors to customise the website to their needs. You can launch ReciteMe on our website by clicking on the links that appear on the top blue banner within the header.



When user exits browser

This stores a flag to indicate whether the toolbar should persist between pages or not



Persist until visitors clears it

This stores the users current settings so that they can be reapplied on subsequent pages

Microsoft Application Insights Software

Microsoft Application Insights software collects statistical usage and telemetry information for apps built on the Azure cloud platform.



When user exits browser

This is a unique anonymous session identifier cookie

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