Pharmacy type
Community
Pharmacy context
COVID-19
Relevant standards
- 4.1 - The pharmacy services provided are accessible to patients and the public
Why this is notable practice
The pharmacy is using an A-board outside its premises to give people information about queuing and general COVID-19 health advice.
How the pharmacy did this
There was an A-board placed outside the pharmacy on the pavement. It stated that people should wait there to be let into the pharmacy as numbers were limited to two people inside. The A-board also provided information to people about the need to queue two metres apart when waiting outside the pharmacy. And it contained relevant information about COVID-19 through posters displayed on the board.
What difference this made to patients
The pharmacy is using a simple but effective technique to help inform people about the way it is working to keep people safe by following social distancing guidance during the COVID-19 pandemic.
Highlighted standards
We have identified the standards most likely and least likely to be met in inspections, and highlighted examples of notable practice for each of these standards; to help everyone learn from others and to support continuous improvement: