| 01/12/2020 |
Managing the risks associated with providing a medicine delivery service during a pandemic |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is a distance selling pharmacy which delivers all of its medicines to people. It has processes in place to identify the risks of providing its delivery service during a pandemic. And it acts in a timely manner to manage these risks by making long-term changes to its procedures. |
Details
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| 07/08/2020 |
Effective record keeping associated with the supply of medicines in compliance packs during a pandemic |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is considering the risks associated with the supply of medicines to vulnerable people during the pandemic. And it has implemented a system to help manage these risks should pharmacy team members be required to self-isolate during the COVID-19 pandemic. |
Details
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| 07/08/2020 |
Providing people with ways to clean the equipment they use when accessing pharmacy services |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is maintaining good hygiene standards by ensuring that items in frequent use by many different people are kept clean. They are doing this to reduce the risk of spreading COVID-19 via the people using them. |
Details
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| 07/08/2020 |
Providing a disinfection footwell for delivery drivers when accessing the pharmacy |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is identifying and minimising the risks associated with making regular deliveries to care homes. And it is taking a number of steps to mitigate the risks identified. It is minimising the risk of spreading COVID-19 by adopting a series of hygiene measures for the team to follow. |
Details
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| 07/08/2020 |
Providing information and reducing avoidable visits to the pharmacy |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy has measures in place to help the team manage its workload effectively and keep people informed about the availability of their medicines. These measures also reduce the number of visits people make to the pharmacy and so help to reduce the risk of transmitting the virus. |
Details
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| 31/07/2020 |
Using individual risk assessments to inform safe working practices |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy uses individual team risk assessments to identify changes needed to the work environment to protect team members who are at greater risk of serious illness if they contract COVID-19. |
Details
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| 27/07/2020 |
Risk assessment and forward planning for a flu vaccination service |
Coronavirus (COVID-19) |
Principle 1. Governance, Principle 4. Services, including medicines management |
1.1, 4.1 |
The pharmacy is planning ahead for the upcoming flu vaccination service. It is reviewing its procedures to ensure that it can deliver the service safely and effectively while protecting team members and patients from the risk of coronavirus transmission. |
Details
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| 27/07/2020 |
Risk assessing the reintroduction of clinical services |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacist is identifying the risks involved in delivering face-to face services. They are assessing these risks and are re-introducing services where the risks can be managed and the service is as non-contact as possible. |
Details
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| 27/07/2020 |
Planning for flu vaccinations |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is planning well in advance, so it will be prepared to deliver the influenza vaccination service this autumn. As the service is invasive and in view of the pandemic, it has thought about how it can minimise the risk of infection and still deliver the service safely. |
Details
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| 21/07/2020 |
Continually updating and sharing details of the pharmacy's business continuity plan |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is keeping its business continuity plan up to date. And it is sharing details of any changes made to the plan with pharmacy team members to ensure service continuity. |
Details
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| 21/07/2020 |
Using individual risk assessments to support team members |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is protecting its team members by carrying out individual risk assessments. And it is taking action to review working arrangements in order to safeguard team members who are at greater risk of severe illness if they were to contract COVID-19. |
Details
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| 13/07/2020 |
Reviewing and updating business continuity arrangements |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy has learned from experience that, as a small business, it is vital to have a robust business continuity plan in place. The latest review of its existing plan ensures it is flexible enough to secure the safe and effective running of the pharmacy. Particularly where, at short notice, the regular pharmacist has to be away from the pharmacy for an extended period of time. |
Details
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| 07/07/2020 |
Supporting access to services through robust hygiene processes |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is actively reducing the risk of transmission of COVID-19 by ensuring everyone coming into the premises has sanitised their hands. Further measures are taken to ensure that hygiene is maintained. And team members and people visiting the pharmacy are protected when using the consultation room. |
Details
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| 07/07/2020 |
Protecting vulnerable people including those from BAME groups. |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy team members have measures in place to mitigate risks to vulnerable patients. And are taking care to protect people at higher risk of harm if they were to contract COVID-19. They are doing this by managing the risks of coming into contact with the virus. |
Details
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| 07/07/2020 |
Assessing COVID-19 risk to staff and customers |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy wants to provide assurance to the pharmacy team, and to ensure the safety of customers, by assessing its COVID-19 risk. |
Details
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| 22/06/2020 |
Updating the business continuity plan to include how people access pharmacy services on the telephone |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy has a business continuity plan which considers how people access pharmacy services on the telephone. It includes contingency plans to enable the pharmacist and other team members to continue with some work from home when they are required to self-isolate but feel well enough to support the pharmacy’s work. |
Details
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| 18/05/2020 |
Changing clothing to help reduce the risk of spreading coronavirus. |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
Staff are reducing the risk of transferring the coronavirus on their clothing. They keep their work clothes separate from their home clothes. And wash their hands thoroughly before and after changing. |
Details
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| 15/05/2020 |
Promoting the making of face masks to the public. |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is clearly promoting information on how the public can make their own face coverings to help prevent the spread of coronavirus and protect NHS resources. |
Details
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| 07/05/2020 |
Managing access to pharmacy services safely |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is managing the increase in demand for over-the-counter medicines and health and personal care products. It is doing this to minimise the risk of contact these people have with other people attending the pharmacy to collect prescriptions. |
Details
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| 05/05/2020 |
Staff communication updates and training related to COVID-19 |
Coronavirus (COVID-19) |
Principle 1. Governance |
1.1 |
The pharmacy is using different methods to communicate with its team members during the COVID-19 pandemic which are proving to be effective. This includes sharing information about what to do if a pharmacy team member becomes infected with COVID-19. |
Details
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