Pharmacy type
Community
Pharmacy context
COVID-19
Relevant standards
- 4.1 - The pharmacy services provided are accessible to patients and the public
Why this is notable practice
The pharmacy team are able to provide palliative care medicines to people quickly and effectively.
How the pharmacy did this
The pharmacist was concerned he was unable to obtain diamorphine for end-of-life prescriptions. So he had discussed this with the local GPs, who had agreed to alter their prescribing according to the suitable medicines available at the pharmacy for palliative care.
The pharmacist was in daily contact with the local practice managers to advise them of the end-of-life medicines that were currently available and inform them of any specific stock shortages.
What difference this made to patients
People are able to access suitable palliative care medicines quickly without the trauma or delays associated with trying to locate medicines that are out of stock at their local pharmacy.
Highlighted standards
We have identified the standards most likely and least likely to be met in inspections, and highlighted examples of notable practice for each of these standards; to help everyone learn from others and to support continuous improvement: