Jhoots Pharmacy (1102644)

Inspection summary findings

Principle 1. Governance

The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy’s services. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. Members of the team record things that go wrong, but they do not review the records, so they may miss some learning opportunities.

Principle 2. Staff

The pharmacy has enough team members to manage its workload. Members of the team are appropriately trained, or are completing the necessary training, for the jobs they do. They complete some additional training to help them keep their knowledge up to date. But this is not structured, so learning needs may not always be identified or addressed.

Principle 3. Premises

The pharmacy provides a suitable space for the provision of healthcare services. There is enough room for the dispensing workload. And several consultation rooms are available to allow people to speak to members of the pharmacy team in private.

Principle 4. Services, including medicines management

The pharmacy's services are easy to access. And it manages and provides them effectively. It gets its medicines from licensed sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But members of the pharmacy team do not always provide additional advice to people taking higher-risk medicines. So they might not always be able to check that the medicines are still suitable or safe to use. 

Principle 5. Equipment and facilities

The pharmacy has the equipment and facilities it needs for the services it provides. Team members use the equipment in a way that protects people’s privacy.