| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The pharmacy does not suitably identify and manage the risks associated with its services. It cannot demonstrate that its team members fully understand their roles and responsibilities. And there is inadequate supervision of some sales of medication, which may put people at risk of harm. |
SOP’s – the latest SOPs were reviewed in 2023 all staff members have access to them through the online staff portal. There is an audit log of when SOPs were digitally signed. |
24/05/2023 | 30/05/2023 |
| 1.6 | The pharmacy does not maintain all of the records it needs to by law. The records it does keep contain inaccurate or incomplete information. |
All records for private prescriptions and unlicensed specials are held at head office and are available upon request, they are retained for the correct amount of time. |
24/05/2023 | 30/05/2023 |
| 2.2 | Pharmacy team members are not always trained for the roles in which they are working. So, the pharmacy cannot effectively demonstrate that its team members have the appropriate knowledge and skills for the jobs that they do. |
All current staff members to be enrolled on appropriate courses. |
24/05/2023 | 30/05/2023 |
| 4.3 | The pharmacy cannot always demonstrate that it stores medicines securely or that it manages them appropriately, so they are safe to use. |
Staff have been retrained on the SOPs governing the safe disposal of medicines. |
24/05/2023 | 30/05/2023 |
Pharmacy inspections
Inspection reports and learning from inspections