Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
1.1 | The pharmacy’s team does not follow the pharmacy’s written procedures for dispensing compliance packs and there is evidence that things have gone wrong as a result. The written procedures do not always contain all of the detail required to help the teams in different branches understand their responsibilities for compliance pack dispensing. And there are some risks associated with the service that have not been adequately identified and addressed. |
Pharmacy team to be retrained on SOP’s related to MDS. |
16/09/2019 | 27/09/2019 |
1.7 | The pharmacy does not always obtain people’s consent to share their information when dispensing compliance packs for other Jhoots pharmacies. |
Staff to follow SOP at all times when dispensing MDS packs. |
02/09/2019 | 27/09/2019 |