Pharmacy context
THIS PHARMACY IS CURRENTLY SUSPENDED FROM THE REGISTER. THE INTERIM SUSPENSION CAME INTO EFFECT ON 20 MARCH 2025.
This is a distance selling pharmacy located on an industrial estate in Bracknell. People cannot visit the pharmacy in person, and it delivers medicines using a recognised courier. It has an NHS distance selling contract, but this accounts for a very small part of the business. Most of the pharmacy's activity is through its online service operated via dailychemist.com. People can buy a range of over-the-counter (OTC) medicines and health products through the website, and there is an online private prescribing service. People can use the online prescribing service to obtain medicines to treat a range of conditions, including erectile dysfunction, asthma, and weight management. The pharmacy has previously been subject to conditions preventing certain activities taking place.Inspection summary findings
Principle 1. Governance
The pharmacy's computer system is set up in such a way that the pharmacy team do not have access to relevant records of online orders and supporting information. This means that the pharmacy cannot effectively demonstrate how it manages risks or monitors its services in keeping with its policies and procedures to help make sure services are provided in a safe and effective manner. The pharmacy has some systems in place to keep people's information safe and it checks their identity when they request to purchase medicines.
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy cannot provide assurance that its online service always operates effectively and supplies medicines safely. The responsible pharmacist does not have access to all of the pharmacy’s records about medicines that it has supplied. This means they are not always able to make appropriate checks to make sure the medicines it supplies are being used safely. Generally the pharmacy stores and manages its medicines appropriately to make sure they are kept in good condition.
Principle 5. Equipment and facilities
Pharmacy details
Unit 4 Acorn House
Longshot Industrial Estate
Longshot Lane
BRACKNELL
RG121RL
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.
Inspection History
- May 2023 - View inspection report (PDF 121.4KB)
- May 2023 - Improvement action plan
- June 2022 - View inspection report (PDF 127.7KB)
- June 2022 - Improvement action plan
- November 2020 - View inspection report (PDF 131.3KB)
- November 2020 - Improvement action plan
- January 2020 - View inspection report (PDF 121.6KB)
- January 2020 - Improvement action plan