Pharmacy context
This pharmacy operates from a room in a business premises in the Harley Street area. It is not open to the public. The pharmacy mainly supplies medical aesthetic treatments from its website https://wimpolepharmacy.co.uk/. It also fulfils some supplies through a third-party website. The pharmacy does not offer any NHS services.
Inspection summary findings
Principle 1. Governance
The pharmacy overly relies on prescribers who register with its website following its terms and conditions, and it cannot provide sufficient assurances that the medicines it supplies are safe for the people receiving treatments. The pharmacy works with other third-party providers, but it does not always fully consider the risks before it starts working with these services which could compromise safety. The pharmacy team keeps people’s personal information safe, and it maintains the records it needs to by law.
Principle 2. Staff
The pharmacy services are provided by pharmacists working as part of a wider team. The team works collaboratively and the current workload is manageable.
Principle 3. Premises
The pharmacy is secure, and its website provides useful information about the pharmacy and its services. But the lack of space in the pharmacy makes it harder for team members to work in an organised manner.
Principle 4. Services, including medicines management
The pharmacy doesn’t always store and manage its medicines appropriately. It doesn't have proper system for managing unwanted medicines to make sure these are disposed of safely. And it cannot provide assurances medicines and medical devices are stored at appropriate temperatures so they are suitable for use. The pharmacy does generally supply medicines safely and it carries out regular checks to help ensure that medicines are kept at the right temperature when they are transported. But prescriptions for aesthetic treatments do not always contain clear instructions for use. This makes it more difficult for pharmacists to make effective clinical assessments to ensure supplies are appropriate.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs for the services it provides. And team members use the equipment in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.