Pharmacy context
This pharmacy operates from a room in a business premises in the Harley Street area of London. It is not open to the public. The pharmacy mainly supplies aesthetic treatments from its website https://wimpolepharmacy.co.uk/. It also fulfils some prescriptions from a third‐party website, and a clinic which provides treatments for hair loss. The pharmacy does not offer any NHS services. This was a reinspection as the pharmacy did not meet all standards at the last inspection.
Inspection summary findings
Principle 1. Governance
Whilst the pharmacy had made some minor improvements to its working practices, it has not fully addressed the risks highlighted at the previous inspection when supplying aesthetics products. It does not always seek sufficient assurances that the medical prescribers it works with have completed a physical examination of the person receiving the treatment before issuing a prescription. And it does not always make appropriate checks to make sure that prescription supplies of aesthetic products are being requested and used appropriately. This means people could receive treatments that are not suitable. The pharmacy generally keeps appropriate records, and the team keeps people’s personal information safe.
Principle 2. Staff
The pharmacy has a small close-knit team. Team members work well together, and they are competent to perform the roles in which they are working.
Principle 3. Premises
The pharmacy provides a suitable environment for the services it provides. It is clean, secure and suitably maintained. The website contains essential information about pharmacy.
Principle 4. Services, including medicines management
The pharmacy stores and manages medicines appropriately. It assembles, dispatches, and delivers prescriptions in an efficient manner. But it sometimes dispenses aesthetic products without making sure that they are being prescribed and used appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. It has appropriate systems in place to protect people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.