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Pharmacy inspections

Inspection reports and learning from inspections

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The Wimpole Pharmacy (1088134)

Inspection outcome: Standards not all met

Last inspection: 29/08/2024

Improvement action plan

 

Pharmacy context

This pharmacy operates from a room in a business premises in the Harley Street area of London. It is not open to the public. The pharmacy mainly supplies aesthetic treatments from its website https://wimpolepharmacy.co.uk/. It also fulfils some prescriptions from a third‐party website, and a clinic which provides treatments for hair loss. The pharmacy does not offer any NHS services. This was a reinspection as the pharmacy did not meet all standards at the last inspection.

Inspection summary findings

Principle 1. Governance

Standards not all met

Whilst the pharmacy had made some minor improvements to its working practices, it has not fully addressed the risks highlighted at the previous inspection when supplying aesthetics products. It does not always seek sufficient assurances that the medical prescribers it works with have completed a physical examination of the person receiving the treatment before issuing a prescription. And it does not always make appropriate checks to make sure that prescription supplies of aesthetic products are being requested and used appropriately.  This means people could receive treatments that are not suitable. The pharmacy generally keeps appropriate records, and the team keeps people’s personal information safe. 

Principle 2. Staff

Standards met

The pharmacy has a small close-knit team. Team members work well together, and they are competent to perform the roles in which they are working.

Principle 3. Premises

Standards met

The pharmacy provides a suitable environment for the services it provides. It is clean, secure and suitably maintained. The website contains essential information about pharmacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy stores and manages medicines appropriately. It assembles, dispatches, and delivers prescriptions in an efficient manner. But it sometimes dispenses aesthetic products without making sure that they are being prescribed and used appropriately. 

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. It has appropriate systems in place to protect people’s confidentiality.

Pharmacy details

18 Wimpole Street
LONDON
W1G8GD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.