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Pharmacy inspections

Inspection reports and learning from inspections

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Norlington Chemist Ltd (1040083)

Inspection outcome: Standards met

Last inspection: 14/03/2025

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Pharmacy context

This pharmacy is located on a local high street in East London. The pharmacy mainly serves the local community and provides NHS services such as dispensing, the New Medicine Service, the contraception service, flu vaccinations and the Pharmacy First Service. It also offers private services such as treatment for erectile dysfunction, travel vaccinations and weight loss treatments via Patient Group Directions (PGDs). And it provides medication in multi-compartment compliance packs to people who need help managing their medicines. 
This was a reinspection following an inspection in July 2024 where the pharmacy did not meet Standard 2.2. This reinspection focused on that Standard which had previously not been met. Since the last inspection, the member of staff that was not trained for the role had left the pharmacy and all current pharmacy team members have either completed training or are on an accredited course appropriate for their role. The pharmacists also provided certificates for the training they completed in delivering the pharmacies services via PGDs. 

Inspection summary findings

Principle 2. Staff

Standards met

Pharmacy details

3 Broadway Market
LONDON
E84PH
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards