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Pharmacy inspections

Inspection reports and learning from inspections

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Norlington Chemist Ltd (1040083) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
2.2

The pharmacy does not always make the appropriate checks to ensure that its staff do the right training for their roles.

Training protocol for New Staff members-
All new members of staff to be enrolled on an appropriate training course for their role within 3 months of starting their new position.
If employing locums to only engage with locums via verified locum agencies whereby the locums have been vetted and their credentials checked. If booking locums directly without an agency then locum is to send their credentials before the shift is booked.

Monitoring and compliance:
One of the more senior staff members will oversee the enrolment process and will help monitor compliance with the training course. Further monitoring and compliance will be conducted during the staff annual appraisal for each staff member. Additionally, after completing the course/or during the annual appraisal , staff members will be encouraged to give feedback on the course they have been on.

03/10/2024 19/09/2024