Inspection outcome: Standards met
Last inspection: 25/03/2025
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Pharmacy context
This community pharmacy is located next to a medical centre in a residential area of Oldbury, West Midlands. It is open extended hours over seven days and most people who use the pharmacy are from the local area. The pharmacy dispenses NHS prescriptions, and it sells over-the-counter medicines. It offers a home delivery service, and it supplies medicines in multi-compartment compliance aids for some people to help them take their medicines at the right time.
This was a reinspection following an inspection in August 2024 where the pharmacy did not meet Standards 1.1, 1.2, 1.6 and 2.2. This reinspection focused on those Standards which had previously not been met. Since the last inspection, the pharmacy's standard operating procedures (SOPs) have been reviewed and updated. Team members have read SOPs relevant to their roles and completed their accredited training courses. The pharmacy team members record their near misses and use these as learning opportunities. And the pharmacy has also improved its record keeping relating to the responsible pharmacist, fridge temperature monitoring, controlled drugs, and private prescriptions.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |