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Pharmacy inspections

Inspection reports and learning from inspections

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Bilton Pharmacy (1111785)

Inspection outcome: Standards met

Last inspection: 11/09/2023

Pharmacy context

The pharmacy is in the suburbs of Bradford city centre. Pharmacy team members dispense NHS prescriptions and sell a range of over-the-counter medicines. They provide some medicines for people in multi-compartment compliance packs. And they deliver medicines to people's homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately identifies and manages risks associated with its services. It has documented procedures to help make sure the team provides services effectively. Pharmacy team members understand their role in helping to protect vulnerable people. And they suitably protect people’s private information. They record and discuss the mistakes they make so that they can learn from them. But they do not regularly analyse errors for patterns and trends. So, they may miss additional opportunities to learn and make effective changes to help make services safer.

Principle 2. Staff

Standards met

Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete some additional training to keep their knowledge up to date. Pharmacy team members feel comfortable discussing ideas and issues. And they sometimes make effective changes to improve their environment and the way they work.

Principle 3. Premises

Standards met

The pharmacy is clean and properly maintained. And it has a consultation room where people can speak to pharmacy team members privately. It provides a suitable space for the services it offers.

Principle 4. Services, including medicines management

Standards met

Pharmacy team members manage and provide the pharmacy’s services safely and effectively. The pharmacy suitably sources its medicines. And it generally stores and manages its medicines appropriately. The pharmacy’s services are easy for people to access. And it has processes in place to help people understand and manage the risks of taking higher-risk medicines.

Principle 5. Equipment and facilities

Standards met

The pharmacy mostly has the necessary equipment available, which it properly maintains. And the team manages and uses the equipment in ways that protect people’s confidentiality.

Pharmacy details

120 City Road
BRADFORD
BD88JT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards