This website uses cookies to help you make the most of your visit.
By continuing to browse without changing your settings, you agree to our use of cookies.
Give me more information
x
-->

Pharmacy inspections

Inspection reports and learning from inspections

Skip to Content (Press Enter)

Bilton Pharmacy (1111785) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.1

The pharmacy does not routinely assess the key risks associated with its private prescribing service and does not have proper governance arrangements in place. The pharmacy does not have a written risk assessment and it doesn’t have prescribing policies to manage the risks associated with the wide areas of prescribing. This includes for the higher risk medicines being prescribed and for any medicines requiring monitoring and diagnostics. The pharmacy does not complete regular prescribing audits.

All prescribing services have currently been suspended. A thorough review will be undertaken before any further service provision is agreed.
Peer discussion with view to utilisation of third party risk management tools.
Intention to engage further with GPhC to ensure compliance with relevant standards.

Any decision to reinstate a prescribing service will be following a thorough risk assessment.

23/03/2022 21/04/2022
1.6

The pharmacy's prescribing service does not keep complete and robust clinical records of all consultations to help ensure the safety of its prescribing. And the pharmacy’s private prescription records are incomplete. This means private prescriptions are not dispensed or recorded in accordance with the law.

Implementation of third party software solutions to ensure complete, robust and accurate clinical records are maintained to ensure safety of prescribing should the service be reinstated.

Electronic private prescription register to be implemented to ensure private prescriptions are dispensed in accordance with the law.

Training and review of SOP’s to be provided to all staff involved in the dispensing process.

23/03/2022 21/04/2022
4.2

The pharmacy does not have adequate safeguards in place to make sure its prescribing service is operating safely and effectively. It does not have robust processes to effectively monitor people's health, including those prescribed higher risk medicines. Pharmacy team members do not have enough knowledge about the prescribing service. So, it is difficult for them to establish whether medicines are being supplied safely and appropriately.

Clear policies to be drafted and implemented on high risk prescribing including but not limited to antimicrobial and ‘potential for abuse’ medications.

Pharmacy staff to receive training on any implementation of a prescribing service.

Regular meetings to be instated as appropriate to ensure all staff have an opportunity to discuss safety incidents and good practice.

23/03/2022 21/04/2022