Inspection outcome: Standards met
Last inspection: 06/02/2020
Pharmacy context
This is a community pharmacy that opens for 100 hours every week. It is located on a main road in a residential area of Coventry, in Warwickshire. The pharmacy dispenses mostly NHS and a few private prescriptions. It sells a limited range of over-the-counter medicines, provides a delivery service and can offer Medicines Use Reviews (MURs). The pharmacy also supplies medicines in multi-compartment compliance packs to people if they find it difficult to manage their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages risks in a satisfactory manner. The pharmacist understands how to protect the welfare of vulnerable people. And he protects people’s privacy appropriately. Pharmacists deal with their mistakes responsibly. And the pharmacy adequately maintains the records that it needs to.
Principle 2. Staff
The superintendent pharmacist has the appropriate skills and qualifications for his role. And he can cope with the pharmacy’s current workload. But the pharmacy is not always up to date with other routine tasks such as housekeeping duties. This could increase the risk of errors.
Principle 3. Premises
The pharmacy's premises provide an adequate environment for the delivery of healthcare services. It has an appropriate amount of space to provide services safely. But parts of it are still untidy and are not presented as appropriately as they could be.
Principle 4. Services, including medicines management
The pharmacy has extended opening hours and can ensure that people with different needs can easily access its services. The pharmacy generally provides its services in an appropriate manner. The pharmacy delivers people’s medicines to them in a safe manner. It obtains its medicines from reputable sources. And it largely stores them appropriately. The pharmacist makes relevant checks when people receive higher-risk medicines. But the pharmacy doesn't always record any information. This makes it difficult for them to show that appropriate advice has been provided when these medicines are supplied.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely. It keeps its equipment clean.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |