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Pharmacy inspections

Inspection reports and learning from inspections

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Whitefield Pharmacy (9010332)

Inspection outcome: Standards met

Last inspection: 24/04/2023

Pharmacy context

This pharmacy is on a parade of shops in a residential area of Whitefield in Manchester. It mainly dispenses NHS prescriptions and sells over-the-counter medicines. And it supplies some medicines in multi-compartment compliance packs to help people take them properly. The pharmacy delivers people’s medicines to their homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies and manages the risks with its services. And team members refer to up-to-date written procedures to help them provide services safely. They keep the records they need to by law. And they keep people’s confidential information secure. They have training to help identify concerns with vulnerable people using the pharmacy’s services, so these people can get the support they need. And the team regularly record and reflect on errors to help reduce the risk of similar errors in the future.

Principle 2. Staff

Standards met

The pharmacy has a team with suitable knowledge and skills to provide its services safely. It supports team members to complete their qualification training. And it provides opportunities for team members to complete ongoing training relevant to their roles. They feel confident to suggest and implement ideas to improve working practices. And they have the means to report concerns should they need to.

Principle 3. Premises

Standards met

The pharmacy premises are clean, secure, and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy.

Principle 4. Services, including medicines management

Standards met

People easily access the pharmacy premises and its services. The pharmacy manages and delivers its services safely. And team members provide advice and written information to help people receive appropriate care. They obtain medicines from recognised sources. And they store and manage them as they should.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. And team members use them in a way that protects people’s confidentiality.

Pharmacy details

4 Albert Place

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards