Inspection outcome: Standards met
Last inspection: 25/09/2025
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Pharmacy context
This is a community pharmacy in the city of Chester, Cheshire. Its main activity is dispensing NHS prescriptions, some of which it delivers to people's homes. It also sells medicines over the counter and offers the NHS Pharmacy First service and Hypertension case-finding service. It provides a substance misuse service and supplies some people’s medicines in multi-compartment compliance packs to help them take their medicines correctly.
This was a reinspection following an inspection in February 2025 where the pharmacy did not meet Standards 1.1 and 4.2. This reinspection focused on those Standards which had previously not been met and core Standards relating to patient safety. The pharmacy was issued with an Improvement Notice to support it in meeting Standards. Since the previous inspection, the pharmacy has complied with the Improvement Notice by ensuring its team members follow set procedures to ensure medicines are supplied to people in a timely manner. It has also ensured its team members have been appropriately trained to follow the procedures correctly.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |
Inspection History
- February 2025 - View inspection report (PDF 111.8KB)
- December 2024 - View inspection report (PDF 113.4KB)
- December 2024 - Improvement action plan
- June 2024 - View inspection report (PDF 115.0KB)
- June 2024 - Improvement action plan
- October 2023 - View inspection report (PDF 113.8KB)
- October 2023 - Improvement action plan
- January 2020 - View inspection report (PDF 113.6KB)