Inspection outcome: Standards met
Last inspection: 10/06/2025
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Pharmacy context
This community pharmacy is situated on a major high street in the Ward End area of Birmingham. The pharmacy dispenses NHS prescriptions and sells over-the-counter medicines. It also provides a range of services including the NHS Pharmacy First service and seasonal flu vaccinations. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
This was a reinspection following an inspection in November 2024 where the pharmacy did not meet Standards 1.2, 1.6, 1.7, and 4.3. This reinspection focused on those Standards which had previously not been met. The pharmacy has reviewed the way that it responds to pharmacy incidents and uses them as learning opportunities. It has improved the quality of its record keeping ensuring legal and good practice requirements are met, and it has made improvements to the way it manages its stock.
Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The Condition imposed allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed. As a result, the pharmacy owner had stopped working with the third-party weight loss service. Compliance with the Conditions was checked as part of the reinspection.
Inspection summary findings
Principle 1. Governance
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |