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Pharmacy inspections

Inspection reports and learning from inspections

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Vision Pharmacy (9011816)

Inspection outcome: Standards met

Last inspection: 28/06/2023

Pharmacy context

This is a distance-selling pharmacy that is in a small mixed-use industrial area. Most of its activity is dispensing NHS prescriptions and supplying medicines in multi‐compartment compliance packs to people who live in care homes. It also sells over-the-counter medicines through a website.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages the risks associated with the provision of its services. It has some written instructions to help its team members work safely. Its team members have defined roles and accountabilities. The pharmacy keeps the records it needs to by law, to show that medicines are supplied safely and legally. And the pharmacy has procedures to learn from its mistakes. But because it doesn’t review its mistakes for trends and patterns it might miss opportunities to improve its ways of working. The pharmacy keeps people’s private information safely and its team members know how to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage the day‐to‐day workload within the pharmacy. New team members have an induction to allow them to develop their knowledge and skills. Team members can raise concerns if needed.

Principle 3. Premises

Standards met

The pharmacy keeps its premises safe, secure, and appropriately maintained. It has sufficient space to safely manage its workload.

Principle 4. Services, including medicines management

Standards met

The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Standards met

Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.

Pharmacy details

Unit 4
Cross Street
Oadby
Leicester
LE24DD
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards