Vision Pharmacy (9011816)

Inspection summary findings

Principle 1. Governance

Overall, the pharmacy identifies and manages the risks associated with the provision of its services. It has some written instructions to help its team members work safely. Its team members have defined roles and accountabilities. The pharmacy keeps the records it needs to by law, to show that medicines are supplied safely and legally. And the pharmacy has procedures to learn from its mistakes. But because it doesn’t review its mistakes for trends and patterns it might miss opportunities to improve its ways of working. The pharmacy keeps people’s private information safely and its team members know how to protect vulnerable people.

Principle 2. Staff

The pharmacy has enough team members to manage the day‐to‐day workload within the pharmacy. New team members have an induction to allow them to develop their knowledge and skills. Team members can raise concerns if needed.

Principle 3. Premises

The pharmacy keeps its premises safe, secure, and appropriately maintained. It has sufficient space to safely manage its workload.

Principle 4. Services, including medicines management

The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.

Principle 5. Equipment and facilities

Members of the pharmacy team have the equipment and facilities they need for the services they provide. They maintain the equipment so that it is safe to use.