Inspection outcome: Standards met
Last inspection: 21/11/2024
Pharmacy context
This is a village pharmacy in the Rhondda Valley. It sells a range of over-the-counter medicines and dispenses NHS and private prescriptions. The pharmacy offers a range of services including provision of emergency hormonal contraception, smoking cessation services, treatment for minor ailments and a seasonal ‘flu vaccination service for both NHS and private patients. It also offers substance misuse services.
Inspection summary findings
Principle 1. Governance
The pharmacy has written procedures to help make sure the team works safely. Its team members take some action to help reduce the risk of similar mistakes from happening again. But they do not always record or review all their mistakes, so they may miss some opportunities to learn and improve. The pharmacy generally keeps the records it needs to by law. But some details are missing, so it may not always be able to show exactly what has happened if any problems arise. Pharmacy team members know how to keep people’s private information safe. And they understand how to recognise and report concerns about vulnerable people to help keep them safe.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. Pharmacy team members understand their roles and responsibilities. And they feel comfortable speaking up about any concerns they have.
Principle 3. Premises
The pharmacy is clean, tidy and well-organised. It is secure and has enough space to allow for safe working. There is a room where people can have conversations with team members in private.
Principle 4. Services, including medicines management
The pharmacy’s services are easy for people to access. Its working practices are generally safe and effective. It stores medicines appropriately and carries out some checks to help make sure that they are in good condition and suitable to supply. But members of the pharmacy team do not always know when higher-risk medicines are being handed out. So, they might not always be able to check that medicines are still suitable or give people advice about taking them.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide the services that it offers. And it makes sure these are always safe and suitable for use. Its team members use the equipment and facilities in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |