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Pharmacy inspections

Inspection reports and learning from inspections

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Twilight Pharmacy (9011280)

Inspection outcome: Standards not all met

Last inspection: 08/05/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Improvement action plan

 

Pharmacy context

This community pharmacy is located inside a medical centre in a residential area of Sparkbrook, Birmingham. It is open extended hours including evenings and weekends. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including NHS Pharmacy First, and NHS community pharmacy blood pressure check service. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time and it provides medicines to some care homes.

This was an inspection of the pharmacy which focused on the core Standards relating to patient safety. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in June 2021 and all standards were met.

Inspection summary findings

Principle 1. Governance

Standards not all met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

309 Bolton Road
Birmingham
B100AU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.