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Pharmacy inspections

Inspection reports and learning from inspections

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Twilight Pharmacy (9011280)

Inspection outcome: Standards met

Last inspection: 06/11/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This community pharmacy is located inside a medical centre in a residential area of Sparkbrook, Birmingham. It is open extended hours including evenings and weekends. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of other services including NHS Pharmacy First, NHS community pharmacy blood pressure check service, and seasonal flu and covid vaccinations. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time and it provides medicines to some care homes.
This was a full reinspection following an inspection in May 2025 where the pharmacy did not meet Standards 1.1 and 1.2. The pharmacy has taken steps to address the issues identified at the last inspection such as implementing new working procedures, and it has improved its recording of errors. However, it should continue to ensure new procedures are embedded into daily practice, especially with regard to storing cold chain medicines. 

Inspection summary findings

Principle 4. Services, including medicines management

Standards met

Pharmacy details

309 Bolton Road
Birmingham
B100AU
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards