Inspection outcome: Standards met
Last inspection: 15/03/2022
Pharmacy context
This pharmacy first opened in December 2020. It is located in an affluent area of central London close to Marylebone High Street. It sells beauty and wellbeing products which are also offered through its website www.thefrenchpharmacy.co. And it supplies over-the-counter medicines, dispenses private prescriptions, and provides some private healthcare services, such as covid tests for people travelling overseas. It does not provide any NHS services. This inspection was undertaken during the Covid-19 Pandemic.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy adequately identifies and manages the risks associated with the services it provides. Its team members understand their roles and responsibilities, and the pharmacy has some written procedures to help make sure that they work safely. The pharmacy has insurance for the services it provides, and it keeps appropriate records. The pharmacy team members manage people’s personal information safely, and they understand their role in protecting and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage the workload. Team members receive appropriate training for their roles. They work the under supervision of a pharmacist and they can raise concerns if needed.
Principle 3. Premises
The pharmacy provides a suitable environment for the provision of healthcare services. And the pharmacy has facilities to enable the team members to provide services and speak to people in private.
Principle 4. Services, including medicines management
The pharmacy’s services are suitably managed. It supplies medicines safely and provides people with healthcare advice. The pharmacy gets its medicines from reputable sources. And it stores and manages them appropriately, so they are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services safely. Equipment is used in a way that protects people’s privacy.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |