Inspection outcome: Standards not all met
Last inspection: 03/02/2025
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Improvement action plan
Pharmacy context
The pharmacy is in a business park in Skipton. It dispenses a small range of unlicensed topical medicines following a private online consultation. People access the service to help treat hair loss via its website www.densehairexperts.com. The pharmacy does not have a contract to provide NHS services and people do not access the pharmacy premises directly.
This was a reinspection of the pharmacy after it was found to not meet standards 1.1, 1.2, 3.1, 4.2 and 4.3 at its last inspection in June 2024, but was meeting other standards. This inspection focussed on those standards which had previously not been met. Following the last inspection, the pharmacy had made progress implementing documented standard operating procedures (SOPs) and risk assessments for some key processes. Staff had also improved how they audit their services and how they manage and learn from mistakes. The pharmacy had resolved the labelling issues with its packaging and dispensing labels. And the pharmacist had improved the way they collect and use people’s clinical information.
Inspection summary findings
Principle 1. Governance
Principle 3. Premises
Principle 4. Services, including medicines management
Pharmacy details
Unit 6
Acorn Business Park
Airedale Business Centre
Skipton
BD232UE
United Kingdom
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.