Inspection outcome: Standards met
Last inspection: 25/06/2025
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Pharmacy context
This family‐owned distance selling pharmacy is in an office building in Nottingham. It mainly provides private prescribing and dispensing services to people through its website www.thefamilychemist.co.uk. It also has an NHS contract and dispenses a small number of NHS prescriptions.
This was a reinspection following an inspection in January 2025 where the pharmacy did not meet Standards 1.1 and 1.2. This was also an intelligence-led inspection of the pharmacy following information received by the GPhC. This reinspection focused on those Standards which had previously not been met. The pharmacy now had appropriate risk assessments and prescribing policies for the services it provided. And it carries out regular audits of its prescribers to make sure that they are following the pharmacy’s procedures, and their prescribing is safe.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |