The Family Chemist (9012318) - Improvement action plan

The pharmacy does not adequately identify and manage some of the risks associated with its prescribing services. The pharmacy does not have risk assessments and prescribing policies for all of the services it provides. It has not updated its risk assessments to reflect its current processes. So the pharmacy cannot ensure its services are safe and of the appropriate quality.

Conduct a full audit of all prescribing services to identify potential risks.
Develop and implement risk assessments tailored to each service, ensuring they align with current best practices, regulatory standards, and patient safety measures.
Revise all prescribing policies to accurately reflect the pharmacy’s current processes, ensuring they are clear, robust, and compliant with regulatory expectations.
Introduce a structured review schedule to regularly assess and update policies in response to changes in regulations, clinical guidelines, or operational processes.
Provide training to prescribing staff to ensure full understanding and implementation of the updated policies, reinforcing safe and effective prescribing practices.