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Pharmacy inspections

Inspection reports and learning from inspections

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Targett Chemist (1032947)

Inspection outcome: Standards met

Last inspection: 29/04/2021

Pharmacy context

The pharmacy is located on ​a parade of shops on a main road in a largely residential area. ​The people who use the pharmacy are mainly older people. The pharmacy receives the majority of its prescriptions electronically. It provides a range of services, including the New Medicine Service and seasonal influenza vaccinations. And it supplies medications in multi‐compartment compliance packs to a large number of people who live in their own homes to help them manage their medicines. The inspection took place during the​ Covid-19 pandemic. ​Enforcement action has been taken against this pharmacy, which remains in force at the time of this inspection, and there are restrictions on the provision of some services. The enforcement action taken allows the pharmacy to continue providing other services, which are not affected by the restrictions imposed.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy adequately identifies and manages the risks associated with its services to help provide them safely. It keeps the records it needs to keep by law, to show that its medicines are supplied safely and legally. Team members understand their role in protecting vulnerable people. They record and review their mistakes so that they can learn and make the services safer. The pharmacy generally protects people’s personal information well. But it could do more to make sure that this information is sufficiently protected at all times. 

Principle 2. Staff

Standards met

The pharmacy has enough team members to provide its services safely. The team members can take professional decisions to ensure people taking medicines are safe. They are provided with some ongoing training and they are able to raise concerns about the pharmacy.

Principle 3. Premises

Standards met

The premises provide a safe, secure, and clean environment for the pharmacy's services. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely and manages them well. People with a range of needs can access the pharmacy’s services. And the pharmacy dispenses​ medicines into multi-compartment compliance packs safely. It highlights prescriptions for higher-risk medicines, so that there is an opportunity to speak with people when they collect these medicines. The pharmacy gets its medicines from reputable suppliers and largely stores them properly. It responds appropriately to drug alerts and product recalls. This helps make sure that its medicines and devices are safe for people to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services safely. It uses its equipment to help protect people’s personal information.

Pharmacy details

172 Halfway Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards