Inspection outcome: Standards met
Last inspection: 12/02/2024
Pharmacy context
This is a community pharmacy close to a railway station. It mainly provides NHS services such as dispensing and it runs an NHS‐funded anticoagulant clinic. It provides the New Medicine Service, and a range of travel vaccinations and travel medicines under Patient Group Directions (PGDs). The pharmacy provides vitamin D to pregnant people and children under a locally‐funded NHS scheme. And it offers a supervised administration service to people receiving treatment for substance misuse.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. Team members have clear roles and responsibilities. And they know how to protect the welfare of a vulnerable person. The pharmacy largely keep the records it needs to, so it can show that its medicines are supplied safely and legally. It adequately protects people’s personal information, and people using the pharmacy can give feedback about its services.
Principle 2. Staff
The pharmacy has enough staff to provide its services and they do the right training for their roles. They do some ongoing training to help keep their knowledge and skills up to date. And they feel comfortable about raising any concerns or making suggestions.
Principle 3. Premises
The pharmacy’s premises are suitable for the services it provides, and they are kept secure. People can have a conversation with a team member in a private area. The premises are generally clean and tidy, but the pharmacy could do more to keep its consultation room tidy and free from unnecessary clutter.
Principle 4. Services, including medicines management
The pharmacy provides its service safely and manages them well. It gets its medicines from reputable sources and stores them appropriately. The team takes appropriate action in response to safety alerts so that people get medicines and medical devices that are safe to use. People with a range of needs can access the pharmacy’s services.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services and it generally maintains them appropriately. It uses its equipment in a way which helps protect people’s personal information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |