Pharmacy context
This community pharmacy is situated in the residential area of Seacombe, in Wallasey, Merseyside. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations and emergency hormonal contraception. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps them to provide services safely and effectively. The pharmacy keeps most of the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. Members of the team record things that go wrong. But they do not review the records, so they may miss some learning opportunities. And there may be a risk of similar mistakes happening again.
Principle 2. Staff
The pharmacy does not always make sure its team members have the appropriate training for their role. So they may not have the correct skills and knowledge for the tasks they complete. There are enough members of the team to manage the pharmacy's workload and they understand their responsibilities. They undertake some additional learning packages to help them keep their knowledge up to date. But this is not structured so learning needs may not always be identified or addressed.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. A consultation room is available to enable private conversations with members of the team.
Principle 4. Services, including medicines management
The pharmacy's services are
easy to access. And it manages and provides them safely. It gets its medicines
from licensed sources, stores them appropriately and carries out regular checks
to help make sure that they are in good condition. But members of the pharmacy
team do not always know when they are handing out higher-risk medicines. So
they might not always be able to check that the medicines are still suitable,
or give people advice about taking them.
Principle 5. Equipment and facilities
Members of the pharmacy team have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What does 'pharmacy has not met all standards' mean?
When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.