Inspection outcome: Standards met
Last inspection: 29/04/2025
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Pharmacy context
The pharmacy is in a mixed commercial and residential area on Harrow Road near Kensal Green underground station in northwest London. The pharmacy dispenses private prescriptions and provides health advice. It sells over‐the‐ counter medicines from the pharmacy’s premises. The pharmacy does not dispense NHS prescriptions or provide NHS services at this site. The company that owns Smart Pharm offers access to a prescribing service to treat a range of conditions and medicines for sale through a website https://medsrus.co.uk.
This was a re-inspection following an inspection in June 2024 where the pharmacy did not meet Standards 1.1, 1.2, 1.6, 1.8, 2.2, 3.1 and 4.2. This re-inspection focused on those Standards which had previously not been met. And the pharmacy was found to have minimised the risk of providing its services and supplying medicines online.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |