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Pharmacy inspections

Inspection reports and learning from inspections

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Shore Pharmacy (1040508)

Inspection outcome: Standards met

Last inspection: 21/08/2023

Pharmacy context

The pharmacy is situated in a largely residential area, on a small parade of shops. It provides NHS and private prescription dispensing mainly to local residents. It provides medicines in multi-compartment compliance packs for a large number of people who collect their packs either from this pharmacy or another one close by, owned by the same company. The pharmacy has a home delivery service. There is a post office in the pharmacy. Conditions are in place on this pharmacy premises that prevent some services being provided. These conditions were imposed after failings were identified on a previous inspection and they remain in force.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team usually work to professional standards to identify and manage risks effectively. They record or discuss mistakes they make during the dispensing process with the regular pharmacist. And they try to learn from these to avoid problems being repeated. The pharmacy's team members understand how they can help to protect the welfare of vulnerable people. And they keep people's private information safe.

Principle 2. Staff

Standards met

The pharmacy has enough qualified staff to provide its services safely. And the pharmacy provides its team members with some ongoing training to help keep their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are generally clean, secure and provide an appropriate environment to deliver its services. People can have a conversation with a team member in a private area.

Principle 4. Services, including medicines management

Standards met

The pharmacy mostly manages and delivers its services safely and effectively. Generally, the pharmacy dispenses people’s medicines safely. But it cannot always show who was involved in dispensing each item. So, it may be harder for the pharmacy to review mistakes and learn from them.

Principle 5. Equipment and facilities

Standards met

The pharmacy generally has the right equipment for its services. But some of its measuring equipment may not be wholly reliable.

Pharmacy details

79 Russell Lane

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards