| 2.2 |
The pharmacy has inadequate supervision and oversight of the staff and the medicines they sell. |
• High alert stickers have been placed against medications that require attention
• Counter assistant has been put on a refresher counter assistant course – currently enrolled and working on it
• Training on WWHAM and counter knowledge has taken place for high attention counter medications with staff members
• All staff have completed level 1 and 2 on safeguarding in children and vunerable adults CPPE modules
• SOPs have been revisited for safety and supervision of medications sold
• CPPE minor ailment fact file has been provided – all staff currently working on case studies and learning modules from it
• All counter sales that require attention will be and currently supervised by the responsible pharmacist at all times
• Counter knowledge materials available and prints out handed to staff members to further reinforce, enhance and widen knowledge for staff
• Any incoming delivery of counter medications that require attention will be checked by the pharmacist and under the supervision of the responsible pharmacist only
• Conditions imposed on Shore Pharmacy are made aware and acknowledged by all staff members and will adhere to it at ALL times
• Medicines of high attention will be audited and recorded if they are to be supplied to other branches to have a clear audit trail – with high alert stickers placed on the medicines that require extra attention
• Regular weekly recap of WWHAM and counter knowledge will take place between the pharmacist and staff members to ensure learning is updated and reinforced
• Three monthly appraisals will take place to ensure an over view of staff and safety measures within the pharmacy are being undertaken |
05/01/2021 |
15/01/2021 |
