Inspection outcome: Standards met
Last inspection: 16/07/2024
Pharmacy context
This is a community pharmacy situated in the town centre. Most of its activity is dispensing NHS prescriptions and selling medicines over the counter. The pharmacy supplies medicines in multi-compartment compliance packs to people who live in their own home. In addition, the pharmacy provides a wide range of private services including weight loss medicines, travel vaccinations, aesthetics, hay fever injections, ear syringing and treatment for a range of acute presentations which consist mainly of acute infections such as urinary tract infections and chest infections.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with the provision of its services. And the pharmacy keeps the records it needs to by law. The pharmacy manages people’s electronic personal information safely. Team members record things that go wrong so that they can learn from them.
Principle 2. Staff
The pharmacy’s team members work together to manage the day‐to‐day workload within the pharmacy. They have the skills to deliver services safely, and they know how to raise a concern if they have one. The pharmacy team has informal training from the pharmacist but doesn't have structured ongoing training which could mean that learning needs are not always addressed .
Principle 3. Premises
The pharmacy's website provides all the required relevant information to people using its services. People can receive services at the pharmacy in private when they need to. The pharmacy keeps its premises safe, secure, and appropriately maintained.
Principle 4. Services, including medicines management
The pharmacy's healthcare services are suitably managed and are accessible to people. The pharmacy gets its medicines and medical devices from reputable sources. It stores them safely and it knows the right actions to take if medicines or devices are not safe to use to protect people’s health and wellbeing.
Principle 5. Equipment and facilities
Members of the pharmacy team have the equipment and facilities they need for the services they provide. The pharmacy maintains its equipment and facilities adequately.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |