Inspection outcome: Standards met
Last inspection: 22/04/2021
Pharmacy context
This is a community pharmacy inside the Riverside Centre in Bulwell. Most of the activity is dispensing NHS prescriptions and giving advice about medicines over the counter. The pharmacy supplies medicines in multi-compartment compliance packs to people who live in their own home. Other services that the pharmacy provides includes delivering medicines to people's homes, the substance misuse service, and the discharge medicine service.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy
adequately identifies and manages the risks associated with the provision of
its services. Its team members have defined roles and accountabilities. The
pharmacy adequately manages people’s personal information. It knows how to
protect vulnerable people. The pharmacy has some procedures to learn from its
mistakes, and it keeps the records it needs to by law.
Principle 2. Staff
The pharmacy's team members
adequately manage the workload within the pharmacy. Team members work well together,
and they can raise concerns if needed. The team members have training which
helps them to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy keeps its
premises safe, secure and appropriately maintained. The pharmacy has processes
to keep customers and staff safe during the Covid-19 crisis. The pharmacy
protects personal information.
Principle 4. Services, including medicines management
The pharmacy provides its
services safely. The pharmacy gets its medicines and medical devices from
reputable sources. It stores them safely. The pharmacy takes the right actions
if any medicines or devices are not safe to use to protect people’s health and
wellbeing.
Principle 5. Equipment and facilities
The pharmacy has access to
the appropriate equipment and facilities to provide the services that it offers
safely. Overall, it maintains its equipment and facilities adequately.
Pharmacy details
Bulwell Riverside Centre
Main Street
Bulwell
NOTTINGHAM
NG68QN
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |