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Pharmacy inspections

Inspection reports and learning from inspections

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New Health Supplies Ltd (9011219)

Inspection outcome: Standards met

Last inspection: 06/09/2023

Pharmacy context

This is a pharmacy which is closed to the public, provides its services at a distance and is on an industrial estate in Harrow, Greater London. The pharmacy provides and delivers medicines inside multi‐compartment compliance packs for people who live in residential care homes. The pharmacy also has a Wholesale Distribution Authorisation (WDA); this activity is regulated by the Medicines and Healthcare products Regulatory Agency (MHRA).

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy is operating appropriately. It has the right systems in place to identify and manage the risks associated with its services. Members of the pharmacy team understand their role in protecting the welfare of vulnerable people. The pharmacy protects people’s confidential information suitably. And it maintains its records as it should.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload safely. The pharmacy provides its services using a team with various levels of experience and members of the pharmacy team are trained or enrolled on suitable training courses appropriate to their role. The pharmacy also provides them with resources so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date.

Principle 3. Premises

Standards met

The pharmacy's premises are secure and suitable for the activities the pharmacy undertakes. The pharmacy has enough space to deliver its services safely. And the premises are sufficiently clean.

Principle 4. Services, including medicines management

Standards met

The pharmacy obtains its medicines from reputable sources, stores them appropriately and manages them well. Members of the pharmacy team suitably deliver prescription medicines to people’s homes. And they supply medicines to the residential care homes in a safe way.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment and facilities it needs to provide its services safely. And its equipment ensures people’s confidential information is secure.

Pharmacy details

Unit 5
Archdale Business Centre
Brember Road
Harrow
HA28DJ
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards