Inspection outcome: Standards met
Last inspection: 26/04/2023
Pharmacy context
This community pharmacy is in the rural Lincolnshire village of Navenby. The pharmacy’s main services include dispensing prescriptions and selling over-the-counter medicines. It also operates a COVID-19 vaccination service from the premises. It supplies some medicines in multi-compartment compliance packs, designed to help people to take their medicines. And it delivers some medicines to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy acts to identify and manage risks associated with providing its services. It generally keeps the records it needs to by law in good order. And it protects people’s confidential information appropriately. Pharmacy team members know how to respond to people's feedback. They understand how to raise a concern about a vulnerable person to help keep them safe from harm. And they engage in some learning to reduce risk following the mistakes they make during the dispensing process.
Principle 2. Staff
The pharmacy has a small team of people who work together well to deliver its services. Pharmacy team members are appropriately supervised in their roles as trainees. They recognise the importance of referring to pharmacists for support and are confident in providing feedback at work. And they engage in learning relevant to their roles.
Principle 3. Premises
The pharmacy is safe and secure and suitable for the services it provides. It offers a quiet, protected space for people who wish to speak to a member of the pharmacy team in private.
Principle 4. Services, including medicines management
People benefit from the range of accessible services the pharmacy provides. The pharmacy obtains its medicines from licensed sources. And it generally stores its medicines appropriately. The pharmacy team completes regular checks to ensure medicines remain safe to supply to people. And it provides advice and
relevant information to help people take their medicines safely. And to support
them in making decisions about their health.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for providing its services. And its team members act with care by using the equipment and facilities in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |