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Pharmacy inspections

Inspection reports and learning from inspections

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Right Medicine Pharmacy (1041949)

Inspection outcome: Standards met

Last inspection: 21/04/2023

Pharmacy context

This is a community pharmacy in Dollar. It dispenses NHS prescriptions including supplying medicines in multi-compartment compliance packs. The pharmacy provides substance misuse services and dispenses private prescriptions. Pharmacy​ team members advise on minor ailments and medicines use. And they supply over-the-counter medicines and prescription only medicines via 'patient group directions' (PGDs).

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages the risks associated with its services appropriately. It suitably protects people's private information and keeps the records it needs to by law. Team members recognise and appropriately respond to safeguarding concerns about vulnerable people. And they engage in some learning following the mistakes they make during the dispensing process to help reduce the risk of similar mistakes occurring.

Principle 2. Staff

Standards met

Pharmacy team members have the necessary qualifications and skills for their roles and the services they provide. They work together to suitably manage the workload. And they are proactive at improving the pharmacy’s working arrangements. The company supports team members to develop in their roles. And they continue to learn to keep their knowledge and skills up to date.

Principle 3. Premises

Standards met

The pharmacy’s premises support the safe delivery of services. It has appropriate arrangements for people to have private conversations with the team. And the pharmacy team members suitably manage the space for the storage of medicines.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services which are easily accessible. And it manages its services well to help people receive appropriate care. The pharmacy gets its medicines from reputable sources, and it stores them appropriately. The team carries out checks to make sure medicines are in good condition and suitable to supply. And it removes medicines that are no longer fit for purpose.

Principle 5. Equipment and facilities

Standards met

The pharmacy uses its facilities to suitably protect people’s private information. It has the equipment it needs to provide safe services. And it has arrangements in place to show that equipment fit for purpose.

Pharmacy details

55 Bridge Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards