Inspection outcome: Standards met
Last inspection: 08/09/2020
Pharmacy context
This community pharmacy is located in a mainly residential area not far from Walsall town centre. People using the pharmacy are from the local community and a home delivery service is available. The pharmacy dispenses NHS prescriptions, and is slowly starting to offer other NHS funded services after a period of inactivity. The pharmacy team dispenses medicines into multi-compartment compliance packs for people to help make sure they take them at the right time. The inspection was completed during the COVID-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. The pharmacy team have written instructions to help make sure it works safely. But the folders containing these are disorganised, which could cause confusion. The pharmacy keeps people's information safe. The team records pharmacy incidents and team members discuss their mistakes so that they can learn from them.
Principle 2. Staff
The pharmacy has enough team members to manage the current workload and the services that it provides. The team members plan absences in advance, so they have enough cover to provide the services.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare. The pharmacy team uses a consultation room for services and if people want to have a conversation in private.
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. The pharmacy team stores and uses the equipment in a way that keeps people’s information safe.
Pharmacy details
The Limes Business Centre
5 Birmingham Road
WALSALL
WS12LT
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |