Pharmacy context
The pharmacy is in a residential area in the suburbs of Huddersfield. Pharmacy team members dispense NHS prescriptions and sell a range of over‐the‐counter medicines. They offer services including medicines use reviews (MUR). Pharmacy team members supply medicines to people in multi‐compartment compliance packs. They provide a substance misuse service. And they deliver medicines to people’s homes. This inspection was completed during the Covid-19 pandemic.
Inspection summary findings
Principle 1. Governance
The pharmacy has appropriate procedures in place to help manage most of the risks in the pharmacy. It keeps adequate records required by law. Pharmacy team members generally record the mistakes they make during dispensing. They discuss these mistakes and make suitable changes to prevent similar mistakes from happening again. They understand their responsibilities in protecting people’s private information and they keep this information safe. Pharmacy team members know how to help protect the welfare of children and vulnerable adults.
Principle 2. Staff
The pharmacy has an adequate number of pharmacy team members with the right qualifications for the services it provides. Pharmacy team members feel able to raise their concerns. They complete training informally. And they learn from the pharmacist and each other to keep their knowledge up to date. But pharmacy team members are not always deployed in ways that efficiently use the skills of the whole team. So, they sometimes find it challenging carrying out the necessary tasks.
Principle 3. Premises
The pharmacy is clean and properly maintained. It provides a suitable space for the health services provided. And it has a suitable room where people can speak to pharmacy team members privately. The pharmacy has made some sensible adjustments to its premises to help prevent the spread of coronavirus.
Principle 4. Services, including medicines management
The pharmacy is easily accessible to people. It generally provides its services safely and effectively. And it stores, sources and manages its medicines safely. Pharmacy team members safely provide people with medicines in multi-compartment compliance packs. They help people taking high‐risk medicines, providing them with useful advice and information to help take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment available, which it properly maintains. Pharmacy team members manage and use the equipment in ways that protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |