Inspection outcome: Standards met
Last inspection: 30/09/2020
Pharmacy context
This medical centre pharmacy is in the heart of a market town in Nottinghamshire. During the COVID-19 pandemic the pharmacy’s main focus is on providing dispensing services, and providing healthcare advice. The pharmacy offers both the seasonal NHS and a private flu vaccination service. It supplies medicines in multi-compartment compliance packs to a small number of people. And it also acts as a collection point for people who have their medicines supplied in multi-compartment compliance packs dispensed by another pharmacy within the Jhoots group.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages the risks associated with its services. It keeps people’s private information secure. And it generally maintains the records it must by law. Pharmacy team members share information in an open and honest way, when mistakes happen. And they act to help prevent similar mistakes occurring. Team members confidently manage feedback about the pharmacy and its services to improve the way they work. They support vulnerable people by acting on concerns to maintain their safety and wellbeing.
Principle 2. Staff
The pharmacy has enough people working to provide its services effectively. Pharmacy team members in training roles receive appropriate support for their learning. Members of the pharmacy team take part in regular team discussions. And they understand how to provide feedback about the pharmacy and how to raise a professional concern if needed.
Principle 3. Premises
The pharmacy is clean and secure. It offers a professional environment for delivering healthcare services. People using the pharmacy can speak with a member of the pharmacy team in a private consultation room. And the team regularly clean this room to help prevent the spread of coronavirus.
Principle 4. Services, including medicines management
The pharmacy’s services are easily accessible to people. It has procedures to help identify and manage the risks associated with providing its services, and it maintains audit trails to support the safe management of its services. The pharmacy provides people with relevant information about the medicines they are taking. It obtains its medicines from reputable sources. And it mostly stores and manages its medicines safely and securely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs for providing its services. And pharmacy team members manage and use equipment in a way which protects people’s confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |