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Pharmacy inspections

Inspection reports and learning from inspections

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Jhoots Pharmacy (1038368)

Inspection outcome: Standards met

Last inspection: 11/02/2020

Pharmacy context

This quiet community pharmacy is located on a busy main road, near to the centre of town. A local GP surgery is also close-by. The pharmacy mainly dispenses NHS prescriptions and it sells a limited range of over-the-counter (OTC) medicines. It also offers a home delivery service. Other NHS services available include Medicines Use Reviews (MURs) and a substance misuse treatment service. 

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy identifies and manages risks adequately. It has written procedures to help make sure team members complete tasks safely and it keeps the records it needs to by law. Team members are clear about their roles. They keep people’s private information secure and they understand how to raise concerns to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy team can manage the current dispensing workload. Recent staffing changes have created some additional workplace pressure, but a stable workforce is now in place. Team members complete training for their roles and they get some feedback on their development.

Principle 3. Premises

Standards met

The pharmacy is suitably maintained for the provision of its services. It has a consultation room to enable it to provide members of the public with access to an area for private discussions.

Principle 4. Services, including medicines management

Standards met

Pharmacy services are generally accessible and suitably managed, to help make sure people get their medicines safely and they receive all the information and advice they need. The pharmacy sources medicines appropriately and team members carry out some checks to make sure that they are fit for supply.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs to provide its services and team members use equipment in a way that protects privacy.

Pharmacy details

468 High Street

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards