Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
1.1 | The pharmacy does not always identify and manage risks appropriately. Team members have not received proper training on procedures. And the team does not effectively effectively record and learn from its mistakes. |
All new and existing staff to read and sign SOP’s pertaining to their role including RP regulations, IG and whistle blowing policy. Near Miss log to be regularly maintained and weekly meetings to share learning. |
16/09/2019 | 13/09/2019 |
1.7 | The pharmacy does not always keep people’s private information as safe as it should, which may increase the risk that confidentiality could be breached. |
Staff to be retrained on patient confidentiality procedures and follow Sop’s at all times. |
16/09/2019 | 13/09/2019 |