Inspection outcome: Standards met
Last inspection: 08/04/2025
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Pharmacy context
This community pharmacy is situated on a main road in a residential area of Smallthorne, Stoke-on-Trent. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including the NHS Pharmacy First service and emergency hormonal contraception. The pharmacy supplies medicines in multi-compartment compliance packs to some people to help them take their medicines at the right time.
This was a reinspection following an inspection in January 2025 where the pharmacy did not meet Standards 1.6 and 4.3. The pharmacy has taken appropriate action following the previous inspection such as keeping an accurate electronic Responsible Pharmacist (RP) record and it maintained clear records of patient returned controlled drugs (CDs). It had also stored its higher-risk medicines in accordance with legislation.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |