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Pharmacy inspections

Inspection reports and learning from inspections

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Grahams Pharmacy (1037019) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy does not complete the responsible pharmacist in line with requirements. So it is unable to accurately show when a pharmacist is present. And patient-returned controlled drugs are not recorded when they are received. So the pharmacy is unable to show what it has in its possession.

Responsible pharmacist log :
We have started to use the computer software module to record this and have had an assurance that a software glitch has been fixed. We have added a paper system to record the names of locums separately.

Returned CDs :
These are now recorded when they are handed in, so we have a record of CDs on the premises.

18/09/2024 15/08/2024
4.3

The pharmacy does not keep robust records to ensure stock medicines are managed in an effective manner. This increases the risk of medicines not being fit for purpose being supplied to people. And it does not always store medicines appropriately. Some medicines are stored as loose foil strips and not in its original container. The pharmacy does not keep fridge temperature records up to date to show cold chain medicines are being stored appropriately.

Stock Management :
We have implemented a daily, week and monthly task list. The weekly task sheet includes a checklist for stock management and we now use a date checking matrix for dispensary and shop and a copy of each is enclosed.

Fridge Temperatures:
These are recorded on the computer system. We have been given an assurance that a software glitch has been fixed and the records are now accurate.

Loose Foils strips:
We have been through every shelf to ensure that no loose blisters are present. All dispensary staff have given an assurance to keep to this.

18/09/2024 15/08/2024