Inspection outcome: Standards met
Last inspection: 16/03/2022
Pharmacy context
This is a community pharmacy located next to a medical centre on a main road in Gosport, Hampshire. The pharmacy dispenses NHS and private prescriptions, sells a small range of over‐the‐counter medicines, and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance aids (MDS trays or blister packs) for care homes and those who may have difficulty managing their medicines at home. They also provide flu vaccines and a local delivery service.
Inspection summary findings
Principle 1. Governance
The pharmacy adequately identifies and manages its risks. The pharmacy has written procedures in place to help ensure that its team members work safely. Team members record incidents in a satisfactory manner and make the necessary changes to try and stop them from happening again. The pharmacy asks people for their views and acts appropriately on the feedback. It has adequate insurance to cover its services. And it keeps all of the records required by law. It mostly keeps people’s private information safe and team members know how to protect the safety of vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to manage its workload. And its team members complete appropriate training to allow them to deliver the services safely. They have the confidence to suggest and make changes to the way they work to improve their services. They communicate well and give each other feedback.
Principle 3. Premises
The pharmacy’s premises provide a suitable environment for people to receive its services. They are generally organised. And they are sufficiently clean and secure. But the pharmacy team could do more to keep the medicines stored in a tidier manner. This may help ensure they don't pick the wrong medicines by mistake.
Principle 4. Services, including medicines management
The pharmacy generally provides its services safely and makes them accessible. The pharmacy team gets its medicines and medical devices from appropriate sources. Team members make the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy generally stores its medicines properly.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely. And it keeps them sufficiently clean. The team uses its facilities and equipment to keep people's private information safe.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |