| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 2.1 | The pharmacy does not have enough team members with the right skills and training to deliver services safely and effectively. |
Staff put onto relevant training courses and to be allocated time to complete essential training in store. HCA to be enrolled on DA course. |
09/12/2021 | 31/12/2021 |
| 2.2 | There are not enough team members with the right skills and training to ensure that team members in training are adequately supported to deliver services safely and effectively. And to ensure that they can deliver services according to the pharmacy's standardised procedures. |
Staff rotas to be reorganised so that inexperienced staff are working alongside more skilled team members. Qualified staff to help RP to operate the pharmacy and to support the trainees. Improved planning of to ensure appropriate skill mix to cover days off and annual leave. Team members to be upskilled in standardised procedures relevant to their roles. And receive essential induction training. Their understanding and compliance with SOPs to be monitored by the SP. |
09/12/2021 | 31/12/2021 |
Pharmacy inspections
Inspection reports and learning from inspections