Inspection outcome: Standards met
Last inspection: 04/12/2024
Pharmacy context
This is a community pharmacy located in a residential area in South‐East London. The pharmacy does not have an NHS contract, and mainly dispenses private prescription which are generated by the pharmacist independent prescriber. The pharmacy also provides a phlebotomy service as well as aesthetics treatments, such as dermal fillers and botulinum toxin.
Inspection summary findings
Principle 1. Governance
The pharmacy has processes in place to help manage the risks associated with its services. And it keeps the records it needs to by law, so it can show that supplies are made safely and legally. Team members respond appropriately when mistakes happen during the dispensing process so that they can learn from them. People who use the pharmacy can provide feedback. And team members are provided with training about safeguarding to help ensure that incidents are dealt with appropriately.
Principle 2. Staff
The pharmacy has enough staff. Members of the pharmacy team are suitably qualified for their roles and they are provided with study time so that they can complete regular training. This helps keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy premises are secure, clean, and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy’s services are suitably accessible to people. And it manages them well. The pharmacy receives its medicines from reputable sources and stores them appropriately. And team members carry out checks to help ensure they keep medicines in good condition.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |