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Pharmacy inspections

Inspection reports and learning from inspections

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Doctors Dispensing Services Ltd (9011489)

Inspection outcome: Standards met

Last inspection: 06/02/2025

Pharmacy context

This is a distance selling pharmacy set within a separate wholesaler premises in the town of East Kilbride. The pharmacy's only service is dispensing prescriptions for long-term conditions which it sends to people living in the United States. The pharmacy receives prescriptions from a UK prescriber and works with an international prescription service provider based in Canada. The superintendent pharmacist is the only employee of the pharmacy. People do not visit the pharmacy in person and medicines are sent by post.
This was a full reinspection following an inspection in August 2024 where the pharmacy did not meet Standards 1.1, 1.2 and 1.6. The pharmacy has improved against the Standards which had not previously been met. It has suitable risk assessments, and it has completed audits including for its dispensing service and supplying valproate and associated patient information. The pharmacy records details of private prescriptions supplied in an electronic register, and it has progressed well enough with recording outstanding private prescription supplies identified at the previous inspection. 

Inspection summary findings

Principle 1. Governance

Standards met


Principle 2. Staff

Standards met


Principle 3. Premises

Standards met


Principle 4. Services, including medicines management

Standards met


Principle 5. Equipment and facilities

Standards met


Pharmacy details

3 Young Place
Kelvin Industrial Estate
East Kilbride
Glasgow
G750TD
United Kingdom

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards