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Pharmacy inspections

Inspection reports and learning from inspections

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DB Raval Ltd (9010626)

Inspection outcome: Standards met

Last inspection: 24/10/2023

Pharmacy context

This pharmacy is in the centre of Bingham, a market town in Nottinghamshire. Its main services include dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy provides COVID and flu vaccination services. It supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines. And it offers a delivery service to people who are unable to visit the pharmacy in person.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy identifies and manages the risks associated with its services effectively. It keeps people’s confidential information secure, and it mostly keeps its records as required by law. Pharmacy team members understand how to recognise and respond to safeguarding concerns to help protect vulnerable people. They know how to manage feedback and they engage in regular conversations and learning following mistakes they make during the dispensing process to help reduce risk.

Principle 2. Staff

Standards met

The pharmacy has a small, dedicated team of people. Team members work together well and focus on providing people with a good level of care. They engage in some ongoing discussions to share learning. They feel supported, and they know how to raise a concern at work.

Principle 3. Premises

Standards met

The pharmacy premises are clean, secure, and maintained to an appropriate standard. The pharmacy has facilities to allow people to have a private conversation with a member of the pharmacy team.

Principle 4. Services, including medicines management

Standards met

The pharmacy’s services are accessible to people. It obtains its medicines from reputable sources. And it stores its medicines safely and securely. Its team members complete regular checks to ensure medicines are safe to supply to people. Pharmacy team members provide people with relevant information when supplying medicines and they keep good records when supplying medicines to vulnerable people.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services. And its team members use this equipment appropriately and in a way which protects people’s privacy.

Pharmacy details

23 Eaton Place

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards