Inspection outcome: Standards met
Last inspection: 11/05/2023
Pharmacy context
This is independent community pharmacy is situated alongside other local shops on a busy main road, on the outskirts of Slough. It serves a diverse local community. It mainly supplies NHS prescriptions, and it sells some over the counter medicines and other retail merchandise. It offers a small number of other NHS funded services including substance misuse support, needle exchange and seasonal flu vaccinations.
Inspection summary findings
Principle 1. Governance
The pharmacy suitably manages
the risks associated with its services. It keeps people’s personal information
safe, and it maintains the records it needs to by law. The pharmacy team
members follow written instructions to help make sure they complete tasks in
the right way. And they have a clear understanding of their role in protecting
and supporting vulnerable people.
Principle 2. Staff
The pharmacy has enough team members to provide its services safely. Team
members complete appropriate training, so they have the right skills and knowledge
relevant to their roles. And the team members work well together in a supportive
environment.
Principle 3. Premises
The pharmacy provides a
suitable environment for the delivery of healthcare services. It has consultation facilities where people can
speak to pharmacy team members privately.
Principle 4. Services, including medicines management
The pharmacy’s working practices are suitably safe and effective. The team provides people with appropriate healthcare information and advice about their medicines. The pharmacy gets its medicines from licensed suppliers, and the team members make checks to ensure they are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the
appropriate equipment for the services it provides, and it has the facilities
to secure people's information. The team stores and maintains equipment so it
is fit for purpose.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |